Aditya Birla Capital – Branch Relationship Officer - Karaikal

Aditya Birla Capital – Branch Relationship Officer | On-roll Permanent Job

We are inviting applications for the Branch Relationship Officer (BRO) role. This is a full-time, permanent, on-roll job. If you are looking for a stable BFSI career with strong growth, this opportunity is for you.

Job Role

✅ Designation: Branch Relationship Officer (BRO)
✅ Employment Type: Full-time | Permanent | On-roll
✅ Industry: Private Banking / BFSI

Salary & Benefits

💰 Salary: ₹30,000 per month
💰 Annual CTC: ₹3,50,000 per year (Approx.)
✅ Incentives/Performance benefits may apply (as per role policy)

Job Location

📍 Work Location: Your Home Town (nearest available branch/area)
Available regions include:

• Puducherry-pondicherry

Location will be assigned based on vacancy & availability.

Eligibility Criteria

✅ Education: Any Degree with minimum 50%
✅ Age Limit: 27 years or below
✅ Gender: Any (as per hiring policy)
✅ Experience: Freshers / Experienced candidates can apply

Training Details (Company Provides)

Before joining, selected candidates may undergo 1 month job training in Bangalore (with salary).
During training, the company provides:

1. ✅ Food & Accommodation
2. ✅ AC Classroom Training
3. ✅ Android Tablet
4. ✅ Training Material
5. ✅ Certificate in Banking / Finance

Training helps you learn product knowledge, customer handling, and role responsibilities confidently.

Key Responsibilities – Branch Relationship Officer (BRO)

Business Development & Sales

• Generate business for Aditya Birla Capital products such as life insurance, health insurance, mutual funds, loans, and other financial solutions
• Acquire new customers through field activities, referrals, and local market engagement
• Identify customer financial needs and recommend suitable products
• Achieve monthly and quarterly sales and revenue targets

Customer Onboarding & Service Support

• Assist customers in completing application forms, documentation, and onboarding processes
• Ensure accurate and complete KYC and compliance documentation
• Coordinate with internal teams for timely processing, approval, and activation
• Provide post-sales support and resolve basic customer queries

Relationship Management

• Build and maintain strong long-term relationships with customers and business partners
• Conduct regular follow-ups to ensure customer satisfaction and retention
• Support renewals, repeat business, and cross-selling opportunities across product lines

Channel & Partner Coordination

• Work closely with branch teams, relationship managers, and channel partners to meet business objectives
• Support partner onboarding and assist in driving productivity and business growth
• Participate in local marketing and promotional activities

Compliance & Reporting

• Ensure adherence to IRDAI/RBI (where applicable) and company policies
• Maintain accurate records of customer interactions, sales activities, and leads
• Submit daily/weekly/monthly activity and performance reports

Branch & Team Support

• Coordinate with branch staff to ensure smooth service delivery and customer experience
• Contribute to branch growth through consistent sales performance and service quality

Skills Required

✅ Good communication skills
✅ Basic computer knowledge
✅ Customer-friendly attitude
✅ Willingness to learn and grow in BFSI
✅ Teamwork & discipline

Selection Process

1. Online Application
2. Profile Screening
3. Online Exam and Interview
4. Job Training and Joining

Important Note

Forth Campus is a sourcing/support platform. Final selection depends on employer interview and eligibility verification.

Documents Required for Process

• 10th Marksheet
• 12th Marksheet
• Degree / Provisional certificate
• Aadhaar (front/back)
• PAN Card
• Passport photo
• Signature
• Updated Resume